Shop FAQ


Ready to ship in 3–5 business days. However, it may take 2-3 weeks for the item to be delivered. This is reliant on Australia post.
From Australia
Free shipping to Australia

Returns & exchanges

I gladly accept returns and exchanges

Contact me within: 14 days of deliveryShip items back within: 30 days of delivery

I don’t accept cancellations

But please contact me if you have any problems with your order

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items. Customs and import taxes Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

Please ensure your address you provide in check out is the correct address, as this is the address items will be mailed to.

I ship items within 3 to 5 Business days of a successful payment via Australia Post. 

International Orders 
Shipped by Australia post estimated delivery time is 3-4 weeks. 

Custom Fees
Please note there may be customs fees when your package arrives, if you are shopping international. The buyer is responsible for any of those fees.

If you have any further questions please ask me ❤


Published by OT Trauma Tools

Founder Mental health Advocate; Phd Candidate; Occupational Therapy Teacher and Researcher Australia “As an occupational therapist diagnosed with BPD I will use this page to share about the various interventions and strategies that are helpful to those with BPD. I will also share about the positive and sometimes challenging approaches that health professionals have used in my treatment in emergency, inpatient, outpatient and community settings. I hope that by sharing my lived experience I can help improve the experience of those struggling to understand Borderline Personality Disorders (BPD) and also support those living with BPD and other mental health challenges Most importantly we will share how occupation can powerfully help change lives!" Laura

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